Request Combination Code and/or Duplicate Key

Step 1 -    To enable us ­to help you with the combination code or a duplicate 
                 
key you must provide the items listed:

          1.1   Letter of Request - indicate the model number, serial number and place & date of purchase.
                  If requested by a company, it should be on company letterhead.
          1.2  
 Proof of purchase (i.e.Official Receipt or
                  Notarized Affidavit of Purchased and Ownership) 
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          1.3   Copy of valid Government issued ID 
          1.4   If product is company-owned, copy of valid company Id
          1.5   Payment for code retrieval / key replacement

 

Step 2 -   Send all completed forms to us via one of the following methods:   
          Email  :     customerservice@zenorexmarketing.com
          Fax     :     8894-5618
          Mail     :    Zenorex Marketing Corporation
                           25/F Cityland 10 Tower 1
                           H.V. Dela Costa / Ayala Avenue, Makati City 1227

          * Notary Public must not be related to you.

Notes:

 

1.   Lead Times:

2.  Costs:
3.  Coverage:

 

Request for code                  2 to 3 working days
Request for duplicate key     3 to 4 weeks  (sourced from SENTRY USA)
Depend on scope of service required.
Zenorex Marketing Corporation services only products sold by ZMC 
or non-competitors (e.g. SENTRY USA).