Step 1 - To enable us to help you with the combination code or a duplicate
key you must provide the items listed:
1.1 Letter of Request - indicate the model number, serial number and place & date of purchase.
If requested by a company, it should be on company letterhead.
1.2 Proof of purchase (i.e.Official Receipt or
Notarized Affidavit of Purchased and Ownership)
1.3 Copy of valid Government issued ID
1.4 If product is company-owned, copy of valid company Id
1.5 Payment for code retrieval / key replacement
Step 2 - Send all completed forms to us via one of the following methods:
Email : email@example.com
Fax : 8894-5618
Mail : Zenorex Marketing Corporation
25/F Cityland 10 Tower 1
H.V. Dela Costa / Ayala Avenue, Makati City 1227
* Notary Public must not be related to you.
1. Lead Times:
|Request for code 2 to 3 working days
Request for duplicate key 3 to 4 weeks (sourced from SENTRY USA)
Depend on scope of service required.
Zenorex Marketing Corporation services only products sold by ZMC
or non-competitors (e.g. SENTRY USA).